We offer a Lifetime Exchange option for all purchases made from nakshathragoldanddiamonds.
Contact our customer care team and inform the details of the item you wish to return to us along with the Order No. and collect a Return Authorization Code.
Follow the return procedure mentioned above to return the product to us.
Once the returned product is received by nakshathragoldanddiamonds and after successful completion of the quality check, your refund will be processed within 10 working days.
The value of the returned product will be calculated based on the prevailing gold/Diamond rates mentioned in www.nakshathragoldanddiamonds.com
The refund amount will be based on the product weight. No making charges/GST will be refunded for the returned product.
Please refer the table below for the Exchange Values,
CATEGORY |
VALUE |
Coins |
100% of Published rate |
Gold Jewellery |
100% of Published rate |
Diamond Jewellery |
100% of Published gold rate and 90% invoice value of Diamond |